Frequently Asked Questions

Visit the Six6r homepage and click the registration button. You will be asked to provide a valid email address, choose a username and password, and enter your date of birth. Once you submit the form, a verification link will be sent to your email. Click the link to activate your account and you will be ready to log in.

Make sure all information you provide is accurate — particularly your date of birth, as it is checked against your identity documents during KYC verification before your first withdrawal is processed.

You must be at least 18 years old — or the higher minimum age required by the operator's licence jurisdiction — to register and use the Six6r platform. This is a strict requirement with no exceptions. Accounts found to belong to persons under the applicable minimum age are immediately suspended, all funds held pending investigation, and winnings may be forfeited in accordance with our Terms & Conditions.

Being 18 years old alone does not make gambling lawful in Pakistan. Users are responsible for understanding their local legal position before accessing the platform. Six6r does not claim to hold any Pakistani gambling licence.

No. Each individual is permitted to hold only one registered account on the Six6r platform. Running multiple accounts — whether under the same name or using different email addresses, payment methods or devices — is strictly prohibited and constitutes a breach of our Terms & Conditions. If multiple accounts are detected, all associated accounts will be suspended and any balances or winnings across all accounts may be forfeited.

KYC (Know Your Customer) verification is required before your first withdrawal is processed and when your account activity triggers additional checks. You will typically need to upload a valid government-issued photo ID — for Pakistani users this is most commonly your Computerised National Identity Card (CNIC), national passport or driving licence.

Depending on your transaction history, you may also be asked for proof of address (a recent utility bill or bank statement) and evidence of your source of funds. All documents should be clear, unaltered and in date. Submitting false or altered documents is a serious breach of our Terms and may constitute fraud.

Most account details can be updated from within your Account Settings once you are logged in. For security-sensitive changes — such as updating your registered email address, mobile number or linked payment method — you may be asked to verify your identity before the change is applied. If you are unable to make a change from your account settings, contact our Live Chat support team 24/7 and a team member will assist you.

You can request account closure at any time by contacting our support team via Live Chat or by emailing [email protected]. If you have any outstanding pending bets, your account will remain open until those bets are settled. Any remaining balance will be returned to you following successful KYC verification, provided all applicable conditions are met.

If you are closing your account because gambling has become a problem, we strongly encourage you to consider self-exclusion instead — see the Security & Responsible Gambling section below, or visit our Responsible Gambling page.

Six6r displays account balances and processes transactions in Pakistani Rupees (PKR). The available payment methods are listed in the live cashier section of your account and may include familiar local payment references such as Easypaisa, JazzCash, Raast, and bank transfers from institutions such as HBL, UBL, Meezan Bank and Bank Alfalah, as well as cryptocurrency options including BTC and USDT.

Important: the mention of these providers is for reference purposes only. Their inclusion does not imply that these providers endorse, partner with, or support gambling activity. Whether a transaction processes successfully is entirely subject to the policies of the respective payment provider. Available methods may vary and are subject to change.

Minimum deposit amounts vary by payment method and are displayed in the live cashier within your account at the time of deposit. As an illustrative reference, minimum deposits may start from PKR 1,000 for certain methods, though exact figures are subject to change and may differ by payment channel, account tier or active promotion. Always check the cashier for the current minimum applicable to your chosen method.

Withdrawal processing times vary depending on the payment method selected and the status of your KYC verification. Accounts that have completed full KYC verification generally experience faster processing. Cryptocurrency withdrawals typically process faster than bank transfer methods. All withdrawal requests are subject to a verification review period before funds are released.

Six6r does not guarantee specific processing timelines as these depend in part on third-party payment providers and banking systems. If your withdrawal appears to be taking longer than expected, contact our Live Chat support team who can check the status for you.

Withdrawals can be delayed or declined for several reasons: incomplete KYC documentation; outstanding wagering requirements attached to bonus-linked funds; account activity under security review; or an issue on the payment provider's end. Six6r will contact you if additional information or documentation is required from your side.

If you believe your withdrawal has been incorrectly declined, contact our support team via Live Chat or email with your account reference and the withdrawal details. We will investigate and respond as promptly as possible.

Six6r does not generally charge platform-side fees on deposits. Some payment providers may apply their own transaction fees or currency conversion charges independently — these are outside Six6r's control. For withdrawals, applicable fees (if any) are displayed in the cashier at the time of the request. Cryptocurrency withdrawals may include network (gas) fees that vary with blockchain conditions. Always review the cashier details before confirming a transaction.

Six6r offers a broad sportsbook covering cricket (including PSL, T20 World Cup, ICC tournaments, bilateral series and domestic Pakistan fixtures), football, tennis, kabaddi, UFC, esports and other international sports. Cricket betting is a particular focus given the sport's central place in Pakistani sporting culture, with extensive pre-match and live in-play markets available for major matches.

The live sportsbook offers real-time odds on in-progress events with markets updating ball-by-ball for cricket and minute-by-minute for other sports. The full list of available sports and upcoming events is shown in the sportsbook section of the platform after login.

Live in-play betting allows you to place wagers on a match or event while it is in progress, with odds updating in real time to reflect the current state of play. For cricket, this might include markets on the next wicket, total runs in an over, or the match winner with live odds reflecting current partnerships and required run rates.

Odds can change quickly during live play, especially during high-action moments. Markets may be temporarily suspended during certain phases of an event. Once you confirm a bet, the odds at confirmation are the odds that apply — odds shown before confirmation do not bind Six6r to those prices.

Six6r's live casino section features streamed table games hosted by live dealers, including baccarat, blackjack, roulette, sic bo, dragon tiger and game-show style formats. All live casino games are operated by certified third-party providers whose own game rules and Return-to-Player (RTP) information apply. The live casino is accessible once your account is funded and verified.

Live casino games involve real monetary risk. All outcomes in live dealer games are determined by physical randomness (card shuffles, wheel spins) carried out by the live dealer in a streamed environment. Game results are final once the round concludes.

If a cricket match is abandoned, cancelled or significantly affected by weather (such as a Duckworth-Lewis-Stern reduction changing the match outcome), Six6r applies the specific void or settlement rules published for that market type. In most cases, a fully abandoned match results in void bets and stakes being returned to your account balance. Partially completed matches follow the rules set by the applicable governing body and Six6r's published betting rules. Always check the specific rules for your market before placing the bet.

All slot games on Six6r are provided by licensed third-party game developers and use certified Random Number Generator (RNG) technology to determine outcomes. RNG certification means each spin is statistically independent of the previous one — there are no "hot" or "cold" streaks in a technical sense. The Return-to-Player (RTP) percentage for each slot is a theoretical long-run average over millions of spins provided by the game developer; it is not a guarantee of per-session returns. RTP figures are available in the game information panel for each title.

Welcome bonuses are available to newly registered users who meet the eligibility criteria stated on the promotion page. The steps typically involve registering an account, opting in to the offer if required, and making a qualifying deposit above a stated minimum amount. The bonus is then credited to your account — either as bonus funds subject to wagering requirements, or as free bets applicable to specified markets.

Welcome bonus terms, including minimum deposit amount, qualifying games, wagering requirements, maximum bet limits during playthrough, and expiry dates, are published on the relevant promotion page and should be read carefully before depositing.

A wagering requirement (also called a playthrough or rollover requirement) specifies how many times you must wager the bonus amount — or the bonus plus deposit amount — before any winnings derived from that bonus become eligible for withdrawal as real money. For example, if you receive a PKR 5,000 bonus with a 30× wagering requirement, you need to place a total of PKR 150,000 in qualifying wagers before the bonus converts to withdrawable funds.

Progress toward meeting a wagering requirement is shown in the My Bonuses or Promotions section of your account. Note that different game types often contribute differently — slots may count 100% while live casino or sports bets count less. Check the specific promotion terms for contribution rates.

Yes — all Six6r bonuses have an expiry date, which begins either from the date the bonus is credited to your account or from the date of your qualifying deposit, as specified in the promotion terms. If you have not met the wagering requirement by the time the bonus expires, any remaining bonus funds and any associated winnings that are still subject to playthrough requirements will be forfeited automatically. Your real-money balance is not affected by the expiry of bonus funds.

No. Bonus funds are locked until the applicable wagering requirement is fully met. You can request a withdrawal of your real-money balance at any time, subject to KYC requirements. However, withdrawing your real-money balance before completing the wagering requirement may result in the bonus funds and any associated bonus winnings being forfeited — check the specific bonus terms to understand how a withdrawal affects your active bonus before proceeding.

Yes. Six6r runs regular promotions for existing users, which may include reload bonuses, free bets tied to major cricket and PSL events, cashback offers, live casino promotions and loyalty rewards. Current offers are listed in the Promotions section of the platform after you log in. You can also opt in to promotional email notifications from your account communication settings so you are alerted when new offers become available to your account.

Use a strong, unique password for your Six6r account — one that you do not use on any other site. Enable two-factor authentication (2FA) if available on your account type. Never share your login credentials with anyone. Six6r staff will never ask for your password under any circumstances — if you receive any message requesting your password, treat it as fraudulent and report it immediately.

Always log out of your account when using a shared or public device. If you suspect your account has been accessed without your authorisation, change your password immediately and contact our support team via Live Chat to report the incident and initiate a security review.

Six6r provides a suite of responsible gambling tools available free of charge from your Account Settings at any time — no need to contact support first. These include: deposit limits (daily, weekly, monthly); loss limits (daily, weekly, monthly); session time limits with alerts; reality checks that display your net session result at timed intervals; cooling-off periods (24 hours to 1 month); and self-exclusion (6 months, 1 year, 2 years or permanent). Limit reductions take effect immediately; limit increases require a mandatory cooling-off period.

For full details on each tool, visit our Responsible Gambling page.

Self-exclusion can be activated directly from Account Settings under the Responsible Gambling section — select your preferred exclusion period (6 months, 1 year, 2 years or permanent) and confirm. Self-exclusion takes effect immediately. You can also contact our Live Chat support team 24/7 to request self-exclusion verbally without needing to navigate the settings — just ask and the team will action it without delay. During self-exclusion, your account is suspended and you will not receive promotional communications from Six6r.

Six6r does not hold or claim any gambling licence issued by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. The Prevention of Gambling Act, 1977 imposes restrictions on gambling activity in Pakistan. Six6r does not represent that its services are lawful in Pakistan and does not provide legal advice on this matter.

Users in Pakistan are solely responsible for understanding and complying with all applicable local laws before accessing the platform. If you have questions about the legal position in your specific situation, please consult a qualified legal professional. Nothing on this page constitutes legal advice.

If gambling is causing financial stress, affecting your relationships, or you are finding it difficult to stop, please take action now — the sooner, the easier it is to address. Start by activating a cooling-off period or self-exclusion from your Account Settings or by contacting our Live Chat team immediately. Consider talking to someone you trust about what you are experiencing.

Seek assistance from a qualified mental health or addiction professional in your area. In Pakistan, mental health support is available from qualified psychiatrists and psychologists practicing in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and other cities. Your local GP can provide a referral. For more guidance and a full list of the tools available to you, visit our Responsible Gambling page.